Privacy Policy for Frost & Frost
Last Updated: January 06, 2026
This Privacy Policy explains how Frost & Frost, LLC ("we," "us," "our," or "Company") collects, uses, shares, and protects your personal information when you visit our website www.frostnfrost.com (the "Website") or use our services for displaying, managing, or interacting with non-fungible tokens (NFTs) (collectively, the "Services"). By accessing or using the Website or Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Website or Services. We may update this Privacy Policy from time to time. We will post the revised version on the Website with an updated "Last Updated" date and notify you of material changes through the Website or other reasonable means. Your continued use of the Services after any changes indicates your acceptance of the updated policy.
1. Information We Collect
We collect information in the following categories:
a. Information You Provide to Us
- Account information (if registration is required): username, email address, and profile details.
- Cryptocurrency wallet address when you connect a third-party wallet (e.g., MetaMask) to manage your NFTs.
- We may collect information related to your participation in the Frost NFT community, including any information you share through our Telegram community platform.
- Any information you voluntarily submit through forms, support requests, feedback, or communications with us.
b. Information Collected Automatically
- Usage and device data: IP address, browser type and version, operating system, device identifiers, referring pages, and interaction data (pages viewed, clicks, time spent).
- Cookies and similar technologies: We may use cookies, pixels, and analytics tools to enhance functionality, analyze usage, and personalize your experience. You can control cookies via your browser settings.
c. Blockchain and Public Data
- Public blockchain information: wallet addresses, transaction hashes, NFT metadata, and ownership records, all of which are publicly visible on the blockchain.
- We do not control or alter blockchain data, which is permanent and immutable once recorded.
d. Information from Third Parties
- Data from wallet providers and blockchain networks when you connect your wallet.
- Aggregated analytics from third-party services (e.g., Google Analytics, blockchain explorers).
We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete it.
2. How We Use Your Information
We may use the collected information to:
- Provide, operate, and improve the Services (e.g., enabling NFT management).
- Process wallet connections and blockchain interactions.
- Communicate with you (support, updates, announcements).
- Analyze usage and performance to enhance the Website and Services.
- Detect, prevent, and address fraud, security issues, or technical problems.
- Comply with legal obligations and enforce our Terms of Use.
3. How We Share Your Information
We may share information with:
- Service providers: Third-party vendors for hosting, analytics, wallet integrations, and support, who are contractually obligated to protect your data.
- Affiliates and partners: For operational purposes, subject to this Policy.
- Legal authorities: When required by law, regulation, or legal process, or to protect rights, safety, or property.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information. Public blockchain data (wallet addresses, transactions) is inherently visible to anyone and cannot be restricted by us. Links to third-party sites or services (e.g., marketplaces, wallets) are governed by their own privacy policies.
4. Data Security
We employ reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security, particularly for data recorded on public blockchains.
5. Data Retention
We may retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, provide the Services, or comply with legal requirements. Blockchain data is retained permanently on the applicable network.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access, correction, update, or deletion.
- Objection to or restriction of processing.
- Withdrawal of consent (where applicable).
- Data portability.
- Opt-out of marketing communications.
To exercise these rights, contact us at the details below. We will respond within the timelines required by applicable law. Note: These rights do not extend to public blockchain data.
EU/UK Residents (GDPR/UK GDPR): We rely on contract performance, legitimate interests, or consent for processing. You may lodge a complaint with a supervisory authority.
California Residents (CCPA/CPRA): You have additional rights, including to know, delete, and opt-out of sales (we do not sell data). Submit requests via our contact information.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence including the United States, where data protection laws may differ. We implement appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers.
8. Contact Us
For privacy questions, requests, or concerns, please feel free to contact us at our support email address: support@frostnfrost.com.